Patient Feedback

To all of my amazing angels, I want to express my gratitude for all your kindness and helpfulness that you have shown me throughout the year. Having the support of you all have made me reach my 92nd year. Thank you for your hard work, you always go beyond and above. How lucky we all are having a doctor’s reception running 1st class in 2025.

Anonymous, Dec 2025.

Thank you for all your help, advice and excellent service throughout 2025.

Joanne P, Dec 2025.

Thank you for your help and care of our Dad and your help to us.

Anonymous, Dec 2025

Every person at reception all the nurses and doctors. Thank you for another year of outstanding health service. We really appreciate all your very hard work. Thank you for the support I have received dealing with my mum’s passing.

Anonymous, Dec 2025.

Dr Lee was caring and knowledgeable as always.

Anonymous, Nov 2025.

Doctor James Rogers is a very respectful, supportive, and positive doctor. I hope such a successful doctor will always be with us at our health centre.

Anonymous, Nov 2025.

The physio consultant was very friendly and professional. She took the time to explain carefully the prognosis and the steps to be taken to address my medical issues. She made me feel at ease throughout the consultation.

Anonymous, Nov 2025

I was so impressed with Dr Chantelle who examined me and quickly referred me to the relevant departments including the musculoskeletal and the physiotherapist, who I was able to see in the same afternoon, as she was actually based in the surgery. I felt like a private patient getting 1st class care, and this has really helped with some of the worries I had about my symptoms. I feel like there has been some big improvements going on which are very noticeable.

Anonymous, October 2025.

I came for my medication review today with Sonia. Sonia was kind, compassionate, and a good listener. Sonia explained things to me clearly, and I was involved in my care via discussion. Sonia, thank you for being professional and helpful.

Anonymous, October 2025.

Dr Lee and Dr Corry, and Susan in the administration, they have been brilliant with service to my daughter and me during our trying time this year.

Anonymous, October 2025.

Dr Suliman is very compassionate, humble and has very good listening skills. Likewise, the admin staff are very respectful when they answer the phone.

Anonymous, October 2025.

Lovely and helpful reception staff, knowledgeable doctors, easy bookings through the online form, good pharmacy. Considering the overwhelming experience with NHS in general, Gallions Reach Medical Centre provides a great overall service. Thank you for your support.

Anonymous, September 2025.

We have been on a very stressful journey over the last few years as a family and I can say even through COVID…Gallions as a whole has been very supportive. Reception have always been polite and helpful, even on the odd occasion that I have called for advice in regards to my children etc. I suffer with anxiety, and I make a point of letting them know this as I think good communication is key. I feel we don’t use the GP unless necessary so they always meeting our needs and I never have to wait long to be seen, which I think is amazing considering how populated the area is. Nearly every GP that I have seen has been excellent and help me to understand what I am going through. The GP is managing my medication and has competently explained my condition and offered unlimited support so I understand what’s happening with my health. This has also applied to my sons health which all in all is improving and I am getting support from the paediatrician for his potential ADHD diagnosis. I extremely grateful for all the help we have received from the medical practice. 5 Stars.

Anonymous, September 2025.

Darshita was very pleasant to deal with, listened well and really took action. I’m very happy I moved to this GP centre.

Anonymous, September 2025.

I missed the call from the booking and was given another call. I was spoke to with respect and booked an appointment that was convenient for me. Having consulted with the doctor, I felt I was listened to and she focused on my needs. All in all, my patient care was brilliant. Thanks so much.

Anonymous, July 2025.

The online booking system and the call back is amazing, cannot fault it. Also, the doctor I saw was lovely. She was a trainee who wanted a 2nd opinion, so she got another doctor who was lovely. The reception staff are so lovely too.

Anonymous, July 2025.

Everybody I came across from reception to nurse and doctor were all attentive, cordial whilst remaining professional. Also response time from filling a request online was very good. Thank you to an excellent team.

Anonymous, June 2025.

I loved Sue from reception, and Doctor James Rodgers was awesome and understanding…they both really helped me.

Anonymous, June 2025.

My answers are based on what I received from my GP, Dr Damilola. 1) Complete attention to all my issues. 2) Super explanation of every issue. 3) Super solutions to all my issues. We surely need people like her. Thank you.

Anonymous, June 2025.

The nurse who administered the vaccine had good interpersonal skills and clinically competent…the nurse today was brilliant.

Anonymous, June 2025.

I have been seen by Ralia Bunza and she was very understandable, calm and polite.

Anonymous, June 2025.